The focus is on the distribution channel Internet as well as Offers for mobile banking and social media", says Stefan Lamprecht, Senior Executive Manager of Steria Mummert. The DMS EXPO presents the document management as a key pillar for the customer relationship management. As a success factor consists in the organization-wide access to all customer data. As an interface between the individual departments and a modern CRM, structured and ECM accelerates business processes. So, customers can benefit from shorter reaction times.
For all who want to learn vendor-neutral, the Forum of VOI is a point Association organisational and information systems e. v. On 22 September, experts of the competence center customer relationship management type there"share their knowledge on intelligent processing and managing documents in the CRM. Already on September 21 that shows VOI competence center post processing"on potential benefits of efficient post input solution and builds a bridge to the field of output management with information about the intelligent delivery of documents. This plays for Banks and financial institutions among others then a role if you want to distribute information target groups.
At noon, a presentation PDF/VT handles a new format for printing high-volume transaction. V stands for variable data printing and T for transactional printing, which prepared the documents to transactions. In the afternoon it comes then in VOI-Forum, how emails can be integrated in business processes and organized. The fast processing of applications is an important issue. Because ever more rapidly, for example, a loan is approved, the customer is more satisfied. To do this, the theme and event platform BPM-vision on the DMS EXPO (booth 7E32) has basic representations on their agenda. Experts discuss IT trends and users report of successfully implemented solutions. Benefit-oriented concept electronic customer files, credit files or damage files are a use case. They contain all necessary data, make the work easier and reduce process times in other words: they reduce costs. About a Format such as PDF/A can be archived securely across a file over decades. This is useful for credit or insurance documents, because often a life of fifty years and more for them. What advantages does the new part of the standard PDF/A-2, conveys the VOI competence center standards and norms"on September 20 after 14: 00 in the technical forum. There is also electronic signatures addressed on September 22. These are financial services, for example, then of interest, when it comes to the application signing on the spot. Due to the interlocking and benefit-oriented approach of the IT events both trade fairs with a ticket can be visited. Parallel to the DMS EXPO and IT & business a users Conference including exhibition for product data management and product lifecycle management open the Congress Forum focus reseller for the ITC and CE-trade, as well as the product life live. Thus, Messe Stuttgart turns to the meeting point of the IT industry in the autumn. More information: your editorial contacts: State Fair Stuttgart GmbH Gerd Fleischer Messepiazza 1 70629 Stuttgart phone: + 49 (0) 711 18560-2383 fax: + 49 (0) 711 18560-2460 PR Agency, good news! GmbH Nicole Korber of Koobrzeg str. 36 D-23617 Stockelsdorf phone: + 49 (0) 451 88199-12 fax: + 49 (0) 451 88199-29
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